QEDIS Policy for Pilotfish Networks AB

Policy for Quality, Environmental Responsibility, Data Privacy & Information Security

Background

Pilotfish Networks AB is certified according to ISO 9001, ISO 14001, ISO 27001 within the scope defined as
“Development and operation of fleet management services for the public transport sector.”

Pilotfish Networks AB supplies connectivity and cloud based services to public transport vehicles. Our core offering is based on the installation of a gateway that connects the vehicle network to Internet. Pilotfish technology is based on standards and IT-architecture from the organisation ITxPT.

The challenges within the field of Intelligent Transportation Systems are great, since the industry is characterized by long complex value chains and technology both in the vehicles and within the cloud services. Pilotfish provide good economics and profitability, rather than just delivering systems. Our clients trust lays in our long experience and thorough knowledge of the systems and clients in the industry.

Quality, Environmental Responsibility, Data Privacy and Information Security are of high priority for all staff and areas within Pilotfish Networks AB. Furthermore has the management  overall responsibility for these areas within Pilotfish Networks.

The operation will continuously be assessed, monitored and improved. The operation will exceed legal and customer requirements.

QEDIS policy

Quality

Pilotfish creates long-term value for its customers by a delivery based on Pilotfish Core Values, Reliable, Innovative and Open – RIO.

Reliable

Our systems are technically and operationally stable. Uptime is high and our customers can trust our employees and our organisation.
We are a part of an important value chain and our link is reliable and stable.

Innovative

We aim to be innovative, not only today but also in the long run.
We invest in innovation in order to best supply our customers.

Open

We are open in our communication with our partners and customers in order to offer the best technology and standards.
We base our offering on open technologies and standards.

We deliver complex services and products that fit for consistent operation and we have a long-term commitment to delivering high quality. Through cross-functional improvement work, the quality of our products and the efficiency of our processes are enhanced. A high level of service quality is the foundation of Pilotfish competitiveness and success and it makes our customers efficient and attractive.

Environmental Responsibility

Contributing to a positive environmental impact is a key part of Pilotfish business concept and work, not least because we work in the public transport market which is an environmental-promoting industry leading to less pollution and other environmental effects.

We are making public transport more efficient and attractive by the help of supporting IT systems , digitizing this industry. Bus Maintenance enables bus monitoring and its IT systems with reduced number of canceled trips, reduced need for extra buses and proactive maintenance as a result. By offering an open IT infrastructure, the total need for hardware on board the bus is reduced. Our eco driving solution, Fuel Economy, means a directly measurable reduced fuel consumption and reduced amount of emissions for our customers. Our main contribution to sustainable development is, therefore, that as many people as possible use our services.

Our services are the foundation of our environmental work but we also aim to reduce environmental impact by for example using public transportation when we travel and by sorting waste. We continuously work towards and follow up relevant environmental goals and comply with applicable laws and requirements in our strive to reduce our overall environmental impact.

Data Privacy

Within Intelligent Transportation Systems a lot of data regarding private persons, such as travel routes and times, is gathered together with the technical data generated by the vehicle. Therefore, the appropriate protection of Personally Identifiable Information (PII) within the business processes and products of Pilotfish Networks AB is a core objective for us and our clients.

Information Security

We deliver complex services and products that are used in consistent operation and we have a long-term commitment to delivering secure products and resilient services. Within Intelligent Transportation Systems a lot of data is generated, processed and stored for our customers, so it is natural for us to implement security measures to protect sensitive information within the business processes and products. We keep our personnel aware of their contribution to information security and to keeping our systems and products safe from cyber threats.

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