Bus Insight


Punctuality and reliability are among the most important criteria as to why users decide for Public Transport.
The onboard IT systems have an increasing influence on the availability of functional vehicles in your fleet.

Pilotfish Bus Insight is your comprehensive off-board diagnosis system – providing deeper insights into a bus’s condition, covering both the driveline and its main components as well as the IT systems. 

Simply put, you no longer have to use various systems for the same level of overview and control.

Bus Insight provides one single platform on which you can review and analyze all parameters affecting your fleet, and it opens the door to condition-based maintenance by using data more wisely across all operational aspects.

  • Makes urgent corrective maintenance more efficient
  • Makes service (maintenance) planning more efficient
  • Makes preventive service more efficient
  • Improves communication to and from driver – leading to increased commitment

It helps to identify upcoming failures, scheduling maintenance as well as improving the efficiency in the workshop.

Bus Insight helps to reduce the number of spare buses, the significant cost factor that else solves your level of vehicle availability. With Bus Insight you will benefit from an immediate payback – not only cutting costs, but also improved reliability and consequently increased passenger satisfaction.

Bus Insight comes with three different features providing a 360 picture to support your operations:


With the Bus Insight Alerts feature, you’ll benefit from instant and pan-organizational awareness of vehicle misbehaviors, through desktop monitoring as well as SMS and e-mail.
Your daily bus operation will also work more efficiently through the enablement of providing drivers with checklists and the possibility to manually report issues.

Inventory Service

To make sense of data, it’s important to manage it in a way that makes it logical to track and review.

The Inventory feature within Bus Insight supports you to identify and name any on-board IT-equipment, and to monitor available status. We provide full support for inventory management of any ITxPT equipment.

Inventory helps you label your ITS equipment and enables you to work more efficiently when equipment reports failure or is disconnected.

Dashboards & Reports

Bus Insight provides the possibility to build customizable dashboards for deeper insights in operation and vehicle condition. More importantly – with the assistance of Pilotfish expertise, we can analyze the data and optimize your operations.

By tracking the most relevant KPI:s for optimized maintenance & service, you will increasingly be able to predict maintenance needs.

Check Your Commercial Impact:
Cost Saving and Increasing Availability

Value Calculator

Bus Insight helps to identify “money wasting” events like described before, but this is more a side effect. The monetary effect of such our off-board diagnostic system is achieved by

  • Better planning for the workshop by immediate attention to upcoming service works and so a better efficiency in the workshop.
  • Less breakdowns in operation and so a reduced number of spare buses.
  • Less cost for towing and penalties.

Simulation for a bus operator with a fleet of 100 buses, even a reduction of breakdowns on the road by just 20% shows the possibility to reduce the spare fleet by one bus – staying at the same overall availability. Such an impact is also described by studies from VDV in cooperation with the industry. Assuming annual cost for a spare bus of 30 T€, the omission of one bus is equivalent to a saving of 300 € per bus and year.

We have developed a cost calculator in order to rationally help you identify the instant payback for Bus Insight.

Contact us for more information and guidance.